Welcome to Al Wesam Pro Shopping Store
Refund Policy

 Refund Policy

Thanks for shopping at E-Commerce site www.awpro.tv

If you are not entirely satisfied with your purchase. We’re here to help.



You have 72 hours to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase



Once we receive your item. We will inspect it and notify you within 48 business hours that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. We will notify you by email when your return has been processed

If your return is approved, we will initiate a refund to your payment. You will receive the amount within 48 business hours, depending on your bank policies.



For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.


Contact us 

If you have any questions concerning our return policy, please contact us at: