Welcome to Al Wesam Pro Shopping Store
Terms & Conditions


These terms and conditions apply to the User who uses the Online Services provided for any payment made to Al Wesam pro. Kindly read these terms and conditions carefully. By authorizing a payment to Al Wesam Pro through the online payment service ("the service"), it would be treated as a deemed acceptance to these terms and conditions. Al Wesam Pro reserves all the rights to amend these terms and conditions at any time without giving prior notice. It is the responsibility of the User to have read the terms and conditions before using the Service.

Key terms:

The following is a summary of the key terms of this service:

  • Payment(s) through this Service may only be made with a Credit Card, Debit card or Net Banking.
  • Before using this Service, it is recommended that the user shall make necessary enquiry about the charges or fees payable against the Credit/Debit card used from Credit Card or the Debit Card service provider i.e. the respective Bank.
  • The credit card information supplied at the time of using the service is processed by the payment gateway of the service provider and is not supplied to Al Wesam pro. It is the sole responsibility of the User of the service to ensure that the information entered in the relevant fields are correct. It is recommended that you take and retain a copy of the transaction for record keeping purposes, which might assist in resolution of any disputes that may arise out or usage of the service
  • The Applicant agrees, understands and confirms that his/ her personal data including without limitation details relating to debit card/ credit card/net banking transmitted over the Internet may be susceptible to misuse, hacking, theft and/ or fraud and that Al Wesam Proor the Payment Service Provider(s) have no control over such matters.
  • The service is provided using a payment gateway service provider through a secure website. However, neither the payment gateway service provider nor the Al Wesam Pro gives any assurance, that the information so provided online by a user is secured or may be read or intercepted by a third party. Al Wesam Pro does not accept or assume any liability in the event of such unauthorized interception, hacking or other unauthorized access to information provided by a user of the service.
  • Al Wesam Proand/or the Payment Service Providers shall not be liable for any inaccuracy, error or delay in, or omission of (a) any data, information or message, or (b) the transmission or delivery of any such data, information or message; or (c) any loss or damage arising from or occasioned by any such inaccuracy, error, delay or omission, non-performance or interruption in any such data, information or message. Under no circumstances shall the Al Wesam Pro and/or the Payment Service Providers, its employees, directors, and its third party agents involved in processing, delivering or managing the Services, be liable for any direct, indirect, incidental, special or consequential damages, or any damages whatsoever, including punitive or exemplary arising out of or in any way connected with the provision of or any inadequacy or deficiency in the provision of the Sources or resulting from unauthorized access or alteration of transmissions of data or arising from suspension or termination of the Service.
  • The Applicant agrees that Al Wesam Pro or any of its employees will not be held liable By the Applicant for any loss or damages arising from your use of, or reliance upon the information contained on the Website, or any failure to comply with these Terms and Conditions where such failure is due to circumstance beyond Al Wesam Pro reasonable control.

Debit/Credit Card, Bank Account Details:

  • The Applicant agrees that the debit/credit card details provided by him/ her for use of the aforesaid Service(s) must be correct and accurate and that the Applicant shall not use a Debit/ credit card, that is not lawfully owned by him/ her or the use of which is not authorized by the lawful owner thereof. The Applicant further agrees and undertakes to Provide correct and valid debit/credit card details.
  • The Applicant may pay his/ her application/initial fees to Al Wesam Pro by using a debit/credit card or through online banking account. The Applicant warrants, agrees and confirms that when he/ she initiates a payment transaction and/or issues an online payment instruction and provides his/ her card / bank details:
  • The Applicant is fully and lawfully entitled to use such credit / debit card, bank account for such transactions;
  • The Applicant is responsible to ensure that the card/ bank account details provided by him/ her are accurate;
  • The Applicant authorizes debit of the nominated card/ bank account for the Payment of fees selected by such Applicant along with the applicable Fees.
  • The Applicant is responsible to ensure that sufficient credit is available on the nominated card/ bank account at the time of making the payment to permit the Payment of the dues payable or fees dues selected by the Applicant inclusive of the applicable Fee.

No warranty:

No warranty, representation or guarantee, express or implied, is given by the Al Wesam Pro in respect of the operation of the service.

Disclaimer and Limitation of liability:

Al Wesam Pro does not accept liability for any damage, loss, cost (including legal costs), expenses, indirect losses or consequential damage of any kind which may be suffered or incurred by the User from the use of this service.

Governing law:

This User Agreement is governed by, and construed in accordance with, UAE law. This clause will survive any expiry or cancellation of this User Agreement for any reason.

Privacy Policy:

  • The information provided by the user on this website shall be kept confidential and shall not be shared with anyone. The DATA will neither be made accessible to third parties nor transferred in any form or manner unless required by law.
  • Al Wesam Promay share your personal information with our bankers for clearing necessary fees payments. This information shall be strictly up to the legal permissible limit and not exceeding.
  • Online Fee Payment system purpose to provide flexibility and conform to its continuing Job Seeker by offering option to pay online using various payment methods.
  • It is your sole responsibility of to pick online payment option. Al Wesam Pro do not recommend/ prefer/promote any particular method.
  • If payment is made by means of a card that you do not personally own, the permission of the card owner must always be obtained to make payments using the card. In using the system you confirm that you have such permission.
  • Information related to payments using debit or credit card is not accessed or stored by the Company.
  • No Warranty: The information and materials contained in this site including, graphics, links or other items are provided as on “As Is” and “As Available” basis by the Company which organized and tries to provide information accurately and expressly disclaims liability for error or omission in this information and materials. No warranty of any kind, implied, express or statutory shall be given by the company shall not be limited to the warranty of fitness for a particular purpose and freedom from computer virus is given in conjunction with the information and materials.
  • Limitation of Liability: In no event, company will be liable for any damage direct or indirect losses or expenses arising in connection with site or use thereof inability to use by any person delay of operation or transaction, computer virus etc.


All payment details which are entered through this payment gateway are encrypted when you, or third party making payment, enters them. The site is secure and uses 128-bit encryption to offer secure communications by encrypting all data to and from the site The Al Wesam Proshall not be liable for any failure by the person or third party making payment of Fees to properly protect data from being seen on their screen by other persons or otherwise obtained by such other persons, during the Online Payment process or in respect of any omission to provide accurate information in the Course of the Online Payment Process.

Variations to the Terms and Conditions:

The Al Wesam Proreserves the right to vary these Terms and Conditions from time to time and the current version will be that published on this website.

We reserve the right to decline the acceptance of an online payment if your account is in default for any reason. Al Wesam Promay also make additions/deletions/alteration to the services offered, at its sole discretion. We reserves the right to withdraw the service at any time at its discretion. We retain the right to change the terms and conditions for Online Fees Payments, without any prior notice.


Shipping and Delivery  

Shipping Destinations

Currently Only GCC (Gulf Cooperation Council) countries are allowed as a destination for shipping for online purchase:
Saudi Arabia
United Arab Emirates

For International sales and shipping please contact us.

Delivery Time
UAE  24 hours
Other Countries in GCC 3-4 working Days (international priority)

Deliveries will be shipped as soon as the order information is verified, we will do our best to deliver your order fast. This is subject to payment confirmation and corrects delivery address details provided by the customer.Pre order or Back order will be shipped as per product shipping details, our Ecommerce Department will Contact you by Phone or Email once product is ready to ship.
* Please note that any order submitted on the site after 2:30 pm UAE time would be considered for processing on the next 2 Working days. (We work from Saturday to Thursday, 9:30 am to 7:30 pm)


Friday: Closed 

Customs, Duties and Taxes

Customs fees, import duties, taxes and other charges to the shipment may vary in the international orders. AL WESAM PRO has no control over these charges and cannot provide any estimates for fees expected. Please contact your local customs office for further details.

Shipping Couriers 
We have currently tied up with FEDEX Express to deliver your shipments safely, securely and on time. 
We may use other method for shipments to deliver on time, in case it is needed
Track your orders  
 you can always track your orders through the website, after logging-in.
Special Orders
 Please do contact our Customer Service for any such requirements and we would be glad to provide you with these services. 
Please note that products shipped and which may not comply with destination country’s standards, specifications and labeling requirements. The customer is solely responsible for determining if the product(s) can be legally imported into the country. In case the product cannot be imported due to the legalities and the shipment is returned back to AL WESAM PRO the refund amount will be after deducting the entire shipment cost. 
Please note that international shipments are subject to inspections by the customs authorities. Any information about your products contained therein may be provided customs authorities as part of the customs clearance procedures.
In case of any queries, please feel free to contact us 
We will try our utmost to provide an extremely satisfying ordering and delivery process to our online customers, but orders may get delayed due to below circumstances.  
• Shipping address provided is incorrect.
• Order is pending a credit approval and fraud verification.
• Product is currently out of stock
• Force Majeure
• Delay caused by the courier and beyond the control of AL WESAM PRO. 


Privacy Policy

This privacy statement discloses the privacy practices for AL WESAM PRO. We are committed in protecting your privacy and encourage you to periodically review this page to be informed of how we protect the information you disclose to us.
Information Collection

At AL WESAM PRO, we are committed to provide excellent customer service and outstanding value while respecting and protecting the privacy of our customers. To better serve you, we may collect and maintain certain information regarding, for example, your product and service preferences, dates of special occasions related to people you buy gifts for (e.g., birthdays), and billing and shipping information.
AL WESAM PROis the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. AL WESAM PRO collects information from our users at several different points on our website.

When you make your first purchase on our site, you will be asked to create an account. By creating an account, the system will remember your personal and purchase information and the checkout process on future purchases will be fast, easy and always completely secure
Creating an account is also fast and easy: simply enter your personal information once and select your very own username and password. Then during checkout on your next purchase, just login and the system will take care of the rest. At all times, your personal information is accessible to you to review, edit, or update as necessary information by logging in to your account.


At checkout, we require the credit card Verification Value (CVV) code with every online purchase made with MasterCard and Visa Cards. The CIN is a 3 or 4 digits, numeric value is used to secure “card not present” transactions over the internet. This security feature is designed to protect you against consumer fraud. Your CVV number will not be stored or maintained on any of our systems and you will need to provide the number every time a purchase is made on www..com.

ALWESAM.TVdatabase tracks the traffic throughout our site. This information is used to compile overall statistics and is not recorded at an individual level. This includes IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate. The statistics help us decide which products and services best serve our members and guests.

A cookie is a piece of data stored on the user's hard drive containing information about the user. We may use both session and persistent cookies. Usage of a cookie from our site is in no way linked to any personally identifiable information. Cookies enable us to track and target the interests of our users in the aggregate by analyzing popular areas and products to enhance future experiences on our site. Cookies do not cause damage to your computer systems or files, and only the web site that transferred a particular cookie to you can read, modify or delete such cookie. If you do not want information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies, to automatically decline cookies, or to be given the choice of declining or accepting the transfer of particular cookies to your computer.
Information Sharing

ALWESAM.TVuses aggregate information from demographic surveys, traffic patterns and IP addresses to customize our site. Aggregate information is occasionally shared with partner third parties for purposes such as planning or executing advertising or promotions. We do not share any personally identifiable information.
ALWESAM.TVgives you access to third party partners to provide you with certain services that are detailed below. ALWESAM.TVwill provide that third party with your transaction information and then that third party will collect additional information if needed to provide you with the requested service such as outside shipping company to ship orders, and a credit card processing company to bill users for goods and services.

This website contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by AL WESAM PRO.COM.
Online Offers

If you provide ALWESAM.TVwith personally identifiable information, this information may be used to communicate to you information regarding ALWESAM.TVand its products and services. For example, we may communicate to you information regarding promotions, surveys, contests, sweepstakes or product or service updates. Your personally identifiable information may also be used to improve and customize our Web Site's content, layout and services. These uses improve and customize our interactions with you to better meet your needs.
Special Events

If you choose to participate in a special event (for example, a promotion, contest or sweepstake), ALWESAM.TVmay share your personally identifiable information with those organizations participating in the applicable event. Typically, these third parties do not use your information for any other purpose other than to manage the event. In some cases these third-party partners may send you promotional materials regarding their products and services. In these cases, you will be given the opportunity to opt-out, and not have your personally identifiable information shared with that third-party partner.

From time to time, our site requests information from users via surveys or sweepstakes. Participation in these surveys or sweepstakes is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name, shipping address and e-mail address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site
ALWESAM.TV takes every precaution to protect our users' information. When users submit sensitive information via our website, your information is protected both online and off-line.


ALWESAM.TV registration/order form does not ask users to enter any sensitive information. The user credit card information is required only during the payment process, for which the user is routed to the secure payment Gateway hosted by Commercial Bank of Kuwait. ALWESAM.TV does not store any credit card related information provided by the user during the payment process. 

In order for ALWESAM.TV to properly fulfil its obligation to our customers, it is necessary for us to supplement the information we receive with information from third party sources such as our affiliated websites. For example, in order for ALWESAM.TV to enhance our ability to tailor the site to an individual's preference, we combine information about the purchasing habits of users with similar information from our affiliated sites, and AL WESAM PRO.COM. When a user makes a purchase from any of these companies, the companies collect and share that purchase information with us so we can tailor the site to our users' preferences.
Update Information

If a user's personal information changes (such as your zip code, phone, e-mail or postal address), we provide a way to correct, update or delete that user's information provided to us. This can be done by using the User’s own by login and updating their personal account. 
Change of Policy

We reserve the right to change this privacy policy, and any of our policies or procedures concerning the treatment of information collected through the site, without prior notice. You can determine when this privacy policy was last revised by referring to date at the top of this page. Any changes to our privacy policy will become effective upon posting of the revised policy on the Internet, accessible through the site. Use of the site following such changes constitutes your acceptance of the revised policy then in effect. We encourage you to periodically review our privacy policy to ensure familiarity with our most current version.
By using this Web Site, you agree to ALWESAM.TV privacy policy. This is our entire and exclusive privacy policy and it supersedes any earlier version. We may occasionally update this privacy policy. When a revision is made we will revise the "last updated" date on this page. We encourage you to periodically review this privacy policy to stay informed about how we are protecting your information. Your continued use of this Web Site constitutes your consent to this privacy policy and any updates.
Questions or Comments

If you have questions about this privacy policy, please contact the ALWESAM.TV customer service department at info@awpro.tvor at (phone no.) . You may also send us your comments about AL WESAM PRO.TV Website or the shopping experience in general using our feedback form, as we always appreciate feedback.

Information update

We reserve the right to transfer any and all information that we collect from users of the site to a third party in the event of any merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of the assets or stock (including without limitation in connection with any bankruptcy or similar proceedings) relating to ALWESAM.TV

Finally, notwithstanding any other provision of this privacy policy to the contrary, we reserve the right to disclose your personal information if we believe that we are required to do so (i) by law; (ii) to comply with legal process or governmental requests; (iii) to enforce our Terms of Service; (iv) to protect our operations or those of any affiliated entities; (v) to protect the rights, privacy, safety or property of AL WESAM PRO, any affiliated entities, you or others; and (vi) to permit us to pursue available remedies or limit the damages that we may sustain.